At Wave, advising is at the heart of what we do and who we are. Since our start in the late ’90s, our advising first ethos has allowed us to offer a personalized solution for each customer’s specific needs instead of a one-size-fits-all program. We work hand-in-hand with our customers throughout Irving, devoting assets and time so that we have a full understanding of their pains and desires and can build a custom approach to strategic digital transformation.

Back Office Modernization

The Back Office is the foundation of your business. If your workflows have many bottlenecks, the resulting productivity loss will multiply throughout your entire organization. For example, let’s say a organization onboards a new client in minutes but requires a long time to bring on a new employee or vendor. That’s a challenge because both your employees' talent and your vendor’s products play a critical role in providing exceptional service to the customer. Therefore, if those pieces are not operating smoothly, your customer is ultimately who is disadvantaged. Your Front Office can only be as seamless as your Back Office, and both must be incorporated in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our competence includes a complete understanding of your business processes as well as the software that aptly delivers intelligent information. We ask the right questions and can determine the right information to resolve questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Planning is the most important part of a migration. Every migration requires a certain amount of strategic digital transformation of the information moving from the source repository to the destination. Considerations must include search capabilities, security, mapping metadata, folder structure, and many other components that will enable users to find appropriate information. It’s crucial that you spend the time to learn about the problems you have and what is required to move forward.

 
 
 

Intelligent Information Management

It is widely understood that the modern company requires multiple sources to pull content whether it’s a ERP, CRM, HCM, or ECM. Regardless of which system you’re using, it consists of important business data and content that is imperative to the success of your business. Both organizations and their clients must have information from multiple repositories to complete tasks, and this adds additional challenges if that data is not easily attainable. The conventional route was to pull input into a central repository but this approach is not viable long term as one system can’t govern everything, particularly in some SMBs and enterprise businesses.